Hey Boss Thank you for your purchase, we hope that you are happy with it. However, if you are not completely satisfied with your package for any reason, you may return it to us for an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 5-7 days from date received. All returned items must be in new and unused condition. We accept exchange for damage on the book/ planner (maybe it’s the binding or anything that might be off), if you find such, please return to us for an exchange .
RETURN PROCESS
To return an item/s to us, please email us at hello@bossplus1media.co.za, use your order number and the word “Return” as your subject. After sending your email, please place the item/s securely in its original packaging and post your return to the following address:
Boss Plus1 Media
Attn: Sne
Order number
44 Stanley Avenue
Studio E,
Bossplus1 Media
Johannesburg
RETURN
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 3-5 days from the receipt of your item to process your return. Please note that we DO NOT offer refunds on any of our products. We will notify by email when your return has been processed. For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.